Items are shipped within 1-10 processing days after ordering.
Shipping takes 4-10 business days for most destinations in the world with a tracking number, sometimes it takes longer, so if you need it fast, please update me so I will do my best to make the piece as soon as possible and I recommend you to upgrade delivery to DHL-Fast shipping or trust lady luck(there's a right time for everything, and I'm a true believer that everything happens for a reason
Each package has an individual tracking number. Track your package via:
http://www.israelpost.co.il/itemtrace.nsf/mainsearch?OpenForm&L=EN
+++I'm in rush and need it FAST for a specific time date or event!!+++
If you're in super rush and need your item for a specific time, date or event, then we HIGHLY recommend to upgrade your shipping method to DHL (2-4 days / 2 during weekdays! while most arrive in 3 days!).
You'll be able to UPGRADE your shipping method at checkout AFTER adding your item/s to the cart and select between standard or upgraded express shipping methods from the drop down menu.
Also, it will be always good to leave us a note at checkout with your deadline so it will help us to prioritize & process your orders accordingly!
All items are delivered in a gift box.
Return & Exchange Policy
Perfect imperfections
All items are handmade and because of that, it can never be 100% same as in the pics, each one is Special and a little different, as all of us are:) But,
If you're unsatisfied with your purchase for any reason, please contact me and we will work it out. promise.
Pendants, Bracelets and Earrings are totally refundable(*)from any considerable reason, within 4 business days of receiving the item for a full refund. Product must be in original condition.
Rings are custom order and are made especially(size and all) for the buyer, so,
I will accept returns only on defective or damaged items within 4 business days of receiving the item for a full refund. Product must be in original condition.
*Refund does not include cost of shipping.
Ring sizing :
You must be sure about your ring finger size when ordering.
I will do my best to make the size you order, but, a slight change of up to 0.25 us size is possible.
